NMG2 Editor won't run on Win11, after this week's Windows Update

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twolocs
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NMG2 Editor won't run on Win11, after this week's Windows Update

Post by twolocs »

Until yesterday, I've always been able to run the NMG2 Editor on my Windows 11 PC. Then, suddenly, this week's Windows Updates totally trashed it, and now NMG2 Editor won't run at all, gives me "this application has requested the Runtime to terminate it in an unusual way". I wasted the whole day yesterday on this, un/reinstalling the 2005-2010 Visual C++ Redistributable packages, and rolling back the one Windows Update that it would let me uninstall, but nothing has worked. This is all regardless of whether or not the 64-bit Clavia USB driver (v2.16 or v3.02, doesn't matter) is installed and the G2 is connected. Has anyone else noticed this? My Win11 version is the latest, 23H2 Build 22631.3737.
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maxpiano
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Re: NMG2 Editor won't run on Win11, after this week's Windows Update

Post by maxpiano »

Safest solution: create a VM with VirtualBox with a previous version of Windows (Win10) and run NMG2 Editor in it, because NMG2 Editor is very old and of course won't be updated if Microsoft deprecates any of the libraries it relies upon.
twolocs
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Re: NMG2 Editor won't run on Win11, after this week's Windows Update

Post by twolocs »

PROBLEM SOLVED! Obviously there was a DLL that got updated somewhere that made the Editor inoperable, but thanks to Facebook user Andrew Koenig, we have a solution that gets around it. You don't have to create a VM, just a new Windows user account. It works beautifully, and you can run the Editor from within your regular user account:

Andrew Koenig
This problem appears to be due to an incompatibility between the G2 editor and some other DLL or such that gets loaded by an unrelated application under some circumstances. I have found a workaround that has been 100% successful for me so far. The idea is to "sandbox" the G2 editor by creating a separate user profile exclusively for the G2 editor. Here's how to do it:
1. Create a brand new LOCAL user account on your machine (I called mine Nordbox, but it doesn't matter) – DON'T connect it to a Microsoft account!
2. Log into it. This is necessary so that the system will create a user profile for it. Log out again.
3. Log back into your regular user account, then locate the folder that contains your Nord editor.
4. Right-click and drag the application file (.exe) to your desktop or somewhere convenient. When asked what to do, say "Create shortcuts here." Now you have a shortcut that, when you double-click it, will execute the editor. The next steps will modify that shortcut so that it will execute as user Nordbox (or whatever name you chose).
5. Right-click the shortcut. Select "Properties." In the dialog box that opens up, select the Shortcut tab.
6. In the Target box, enter C:\Windows\System32\runas.exe /user:Nordbox /savecred "C:\Program Files (x86)\Clavia\Nord Modular G2 v1.62\Nord Modular G2 Editor v1.62.exe" including the quotes, and changing the path to match wherever the editor is stored on your machine.
7. In the "Start in:" box, enter the folder that contains your G2 patches.
8. (for aesthetics) Near the bottom, click "Change Icon..." In the dialog box that appears, click "Browse..." and navigate to the editor program (i.e. the path name above). It will now select all the icons that might be associated with the G2 editor; select the one you like best and click OK. This will take you back to the previous dialog box.
9. At the bottom of the dialog box, click "Apply" then OK.
10. Click your newly created shortcut. The first time you run it, it will ask you for the password for the Nordbox account; after that, it will remember it.
11. Once you've done all this, there is very little need ever to log into the sandbox account again.

Other details:
*) Windows Updates affect all user accounts on the machine.
*) By default, Windows 11 will automatically install the 3.02 Clavia USB driver (if no driver was already installed) when you connect your G2. Andrew states that the Editor will also work with the current v4 Nord USB driver.
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maxpiano
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Re: NMG2 Editor won't run on Win11, after this week's Windows Update

Post by maxpiano »

Good to know you solved without creating a VM :thumbup: (till a next Win11 update that will remove/overwrite that DLL again, of course... this is why I still consider a VM with an older OS the best solution to run outdated software, but YMMV) ;)
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Re: NMG2 Editor won't run on Win11, after this week's Windows Update

Post by DadeBonetti »

twolocs wrote: 13 Jun 2024, 23:29 PROBLEM SOLVED! Obviously there was a DLL that got updated somewhere that made the Editor inoperable, but thanks to Facebook user Andrew Koenig, we have a solution that gets around it. You don't have to create a VM, just a new Windows user account. It works beautifully, and you can run the Editor from within your regular user account:

Andrew Koenig
This problem appears to be due to an incompatibility between the G2 editor and some other DLL or such that gets loaded by an unrelated application under some circumstances. I have found a workaround that has been 100% successful for me so far. The idea is to "sandbox" the G2 editor by creating a separate user profile exclusively for the G2 editor. Here's how to do it:
1. Create a brand new LOCAL user account on your machine (I called mine Nordbox, but it doesn't matter) – DON'T connect it to a Microsoft account!
2. Log into it. This is necessary so that the system will create a user profile for it. Log out again.
3. Log back into your regular user account, then locate the folder that contains your Nord editor.
4. Right-click and drag the application file (.exe) to your desktop or somewhere convenient. When asked what to do, say "Create shortcuts here." Now you have a shortcut that, when you double-click it, will execute the editor. The next steps will modify that shortcut so that it will execute as user Nordbox (or whatever name you chose).
5. Right-click the shortcut. Select "Properties." In the dialog box that opens up, select the Shortcut tab.
6. In the Target box, enter C:\Windows\System32\runas.exe /user:Nordbox /savecred "C:\Program Files (x86)\Clavia\Nord Modular G2 v1.62\Nord Modular G2 Editor v1.62.exe" including the quotes, and changing the path to match wherever the editor is stored on your machine.
7. In the "Start in:" box, enter the folder that contains your G2 patches.
8. (for aesthetics) Near the bottom, click "Change Icon..." In the dialog box that appears, click "Browse..." and navigate to the editor program (i.e. the path name above). It will now select all the icons that might be associated with the G2 editor; select the one you like best and click OK. This will take you back to the previous dialog box.
9. At the bottom of the dialog box, click "Apply" then OK.
10. Click your newly created shortcut. The first time you run it, it will ask you for the password for the Nordbox account; after that, it will remember it.
11. Once you've done all this, there is very little need ever to log into the sandbox account again.

Other details:
*) Windows Updates affect all user accounts on the machine.
*) By default, Windows 11 will automatically install the 3.02 Clavia USB driver (if no driver was already installed) when you connect your G2. Andrew states that the Editor will also work with the current v4 Nord USB driver.
sadly it doesn't work for me :(
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