crash nord wave 2

[barbi89]

my nord wave 2 is completely crashed after trying to load an NSMP file. The keyboard lights up but none of the buttons work. Furthermore, it is impossible for me to connect the keyboard to NORD SOUND MANAGER via USB. So I can't restore a backup or the factory version. Can anyone help me? THANKS

[Rcmusic]

Maybe you could try to reload the last firmware?

[barbi89]

After contacting the NORD technical service, it turns out that if unfortunately after turning off the device it does not restart, it is necessary to carry out a complete erasure and a test of its Flash Rom memories and to do this the The device must return home.

[Rcmusic]

Good luck and patience

Could you tell us a little more about the nsmp file you loaded?