Scary malfunction on my NS3... with a happy ending

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metalfingers
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Scary malfunction on my NS3... with a happy ending

Post by metalfingers »

The other night I was fiddling around on my NS3 (OS 2.60) and went to start working on a synth patch but something was wrong. Nothing would happen when I turned the filter cutoff knob or several others.

Initially I thought it must be a software bug, so I rebooted the keyboard, unplugged the MIDI input that can sometimes be noisy, etc. Still nothing. I played around with a few of the other pots and noticed that one of them seemed to change several of the parameters at once, with the display rapidly flashing between them.

I started to think about the numerous electrical issues that could cause this. My initial hunch was a poor solder connection or internal failure causing ground plane noise on the one noisy pot. I opened up the keyboard, removed the panel PCB, and desoldered the noisy pot.

No dice... upon power up, the next pot over just started doing it instead. :crazy:

I searched around for the pot (it looks like an ALPS RK11K1140AHZ) just in case I would need to replace it, and searched around for the entire PCB. The right side is "Panel 2"... Syntaur has "Panel 1" for an eye watering $450 USD and doesn't stock "Panel 2." It was now about 12:30AM so I slunk back in my chair, fired off a support ticket to Clavia for a quote on a new Panel 2 PCB, and headed off to bed...

I started to rack my brain as to what would cause this. 34 pins shared between two panel PCBs, with at least 80 or 90 pots and buttons on each... and at least 8-10 of those must be dedicated to the OLED displays and a couple more for power and ground. Most pots not working... one pot controlling everything... this must be a shift register and the clock signal is dead-ending somewhere. And it must be on the panel PCB, because the cable is fine, the connections are solid, and the OLED display, most of the pots, and all of the buttons and endless encoders are working.

This morning I had a few minutes to spare before work and decided to have one more look at the board. Maybe I can build a shopping list to start replacing D flip flop and ADC ICs.

My inventory of the board included several of both of these:
And then I noticed one of the D flip flops had some corrosion across 2 of its output pins, Q1 and Q2:

Image

Intrigued, I got out the x-acto knife and carefully scraped the cruft off the pins, then gave it a quick squirt of DeoxIT, cleaned everything up, and reassembled. There was some brief glitchiness on startup with one of the encoders sending some spurious input, and then it cleared up. Everything is now working perfectly.

I truly have no clue how those pins got corroded. The instrument has never been exposed to any kind of rain or harsh conditions. My last outdoor gig was nearly 4 years ago. Since then it's been either in my house set up on the stand or a waterproof Pelican road case. So I'm not sure if it was a manufacturing defect, condensation (although it hasn't been subjected to severe temperature fluctuations either) or just a freak occurrence.

Anyway I hope this can help someone in the event this happens to anyone else. Happy playing, folks!
Last edited by metalfingers on 27 Aug 2024, 17:33, edited 1 time in total.
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Schorsch
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Re: Scary malfunction on my NS3... with a happy ending

Post by Schorsch »

Thanks for sharing this, maybe helpful for others if something similar occurs :thumbup:
Regards Schorsch

Check this awesome website to visualize NS2/3 programs and re-create them on the other instrument!

Gear: NS3C, Uhl X4V-1, 2-manual HX3.4 organ made by Tastendoktor, SL88 Studio
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Re: Scary malfunction on my NS3... with a happy ending

Post by pterm »

Thanks for sharing your diagnosis, fix, and pictures.
Zooming in on the image, I see that U7's pin 4 is not well soldered compared to the other pins (without corrosion). This suggests a soldering issue during manufacture in this area. I suspect the two adjacent pins with the "cruft" on them were manually re-soldered, but insufficiently cleaned. Flux residue from the solder can draw in ambient moisture and accelerate corrosion or dendrite growth.
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metalfingers
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Re: Scary malfunction on my NS3... with a happy ending

Post by metalfingers »

pterm wrote: 27 Aug 2024, 19:02 I see that U7's pin 4 is not well soldered compared to the other pins (without corrosion)
You are right. Great eye!

I will pull the board again tonight, recheck pin 4, and make sure everything is lined up and clean. DeoxIT always leaves some residue, but nothing that is conductive or attracts moisture.

I am glad I posted this here - electronics repair is not my specialty, so I appreciate the additional insight. Learned something today :)
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Re: Scary malfunction on my NS3... with a happy ending

Post by pterm »

metalfingers wrote: 27 Aug 2024, 20:48
pterm wrote: 27 Aug 2024, 19:02 I see that U7's pin 4 is not well soldered compared to the other pins (without corrosion)
You are right. Great eye!

I will pull the board again tonight, recheck pin 4, and make sure everything is lined up and clean. DeoxIT always leaves some residue, but nothing that is conductive or attracts moisture.

I am glad I posted this here - electronics repair is not my specialty, so I appreciate the additional insight. Learned something today :)
I recommend leaving it alone: "If it ain't broke, don't fix it". Handling electronics introduces the risk of electrostatic discharge (ESD) that might damage components. The original problem probably took years to manifest. I suspect the DeoxIT dissolved or diluted any remaining residues, so lessens the likelihood of recurrence.
Regarding Pin 4: the soldering appears sufficient, but less coverage than the "good" pins. This doesn't mean it is bad, just different. I recommend leaving it alone unless the issue returns.
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